Thursday, September 8, 2011

Number 7 Psycho-oncology and Patient/Doctor Communications


The plan is for me to write a series of blogs about cancer.  You will read this small paragraph every time you read one of these blogs because it is an explanation and a disclaimer.  First of all, why should I do this and what qualifies me to do so?  The answer to the second question is that I am a cancer immunologist with a PhD from the University of Pennsylvania and have 30-years experience in not only research, but also in the experiences of cancer patients.  I have published numerous articles and a book about immunity to cancer and have two other books about my experiences with research and cancer patients as well as a fictional account of the final cure for the disease.  However, none of this experience allows me to give advice or otherwise tell people what to do if they have cancer.  I can be viewed as a participant/observer who will be relaying current and past observations about this world called “cancer”, which many people do not understand.  That’s the answer to the first question, which is why I should do this.  The first step in overcoming anything is to understand it first.  With that being said, here they are:
Number 7                                    Psycho-oncology and doctor patient communications

Changes related to the psychological treatment of cancer patients due to cancer-induced stress.
            One of the things about cancer, which is unlike many other diseases, is that cancer is not only a physical ailment, but a mental one as well.  Because cancer patients receive more extensive treatments than ever before and more of them survive longer, there has been the development of a relatively new field.  This field is called psycho-oncology and deals exclusively with the psychological problems caused by cancer.  This field of psychology got its start in the early 1990’s and was first recognized in Europe as a way to not only improve cancer patient quality of life, but survival of a disease that in some respects flourishes during stressful periods of a patient’s life.  The continued survival of cancer patients due to new therapies and the extended amount of time a cancer patient had to “live” with their cancer was the main impetus for the creation of psycho-oncology as a major branch of psychoanalytical study.  The field of psycho-oncology not only addresses the various emotional stages with specific therapies, but also encompasses another branch of psychology called psychopharmacology.  This has to do with the administration of specific psychoactive drugs to deal with the stress of cancer.  Many of these drugs are antidepressants, but many deal with common cancer-related problems such as sleep disorders, nauseas, vomiting, seizures, and anxiety.  Most importantly many of the treatments associated with psycho-oncology are related to terminal illness and aspects related to end-of-live issues.  These issues not only involve the patient, but also family members.  Often this area of cancer is never addressed until that time comes, but because of the strong emotional impact there is a need for psychological intervention.
K.            Patient/physician communications.
            Communication associated with cancer starts immediately after a person has been diagnosed with the disease.  The first step is the consultation between the patient and the attending physician who must first describe the particular type of cancer (diagnosis), discuss the possible medical consequences (prognosis), and then outline the possible treatment options available to the patient.  This last part (treatment) is complicated and difficult to explain because of not only the highly technical nature of cancer treatment, but also the number of variables such as age, type of cancer, and affordability that are involved.  The results of these discussions as far as “patient satisfaction” with the physician’s communication style are also somewhat difficult to assess for a similar reason, which is the number of variables involved.  For instance a patient can be very satisfied with the physicians communication style if the medical care they received was successful, which in reality had nothing to do with what the physician said.  However, on the other hand, if the physician used an authoritarian (dominant over confident) style vs. an affiliative (self-association) style of communication this would lead to a negative satisfaction rating.  Clearly the patients were paying attention to the physicians in this case, but how they decided their satisfaction with their discussions and treatment had more to do with “how” they were told rather than the content of what they talked about.  Many physicians feel as though they are giving patients too much information for them to understand in time to make decisions about treatment options.  This is particularly true when patients enroll in an experimental clinical trial.  However, a study was done that demonstrated a contrary response to the physician’s views about that information when patients were asked that very question about too much information.  Many of the patients (enrolled in a clinical trial) felt that they were given adequate information and time to understand it. 
Another aspect of understanding basic communication in cancer is something that was mentioned earlier called an affiliative style, which has to with the physician’s ability “self-identify” with the patient.  This is a subtle part of communication that has to facial expressions, body language and voice tone, or in other words “non-verbal communications”.  It turns out that this is a very important aspect communication as far as patient satisfaction with the doctor/patient interaction, which is based on basic communications.  To a certain extent for a physician, this form of communication is an “art” and the physicians who are very good at it tend to get the highest ratings as far as patient satisfaction is concerned.  This form of physician/patient communication is more focused on the patient as a person and tends to garner a sense of trust, which is needed in order to successfully treat the patient.  Much of information offered above directly relates the patient’s perception of the physician’s ability to communicate the information needed to help them understand their diagnosis with cancer and the events that will follow that diagnosis.  However, effective communication and perception of how that information was given is central to basic communication about cancer and in part, dependent on the educational level and emotional state of the patient.  The above-mentioned studies do demonstrate that communication between a cancer patient and their physician is based on a more personal approach to the transfer of information.  If this type of communication done correctly it can lead to a patient that is satisfied that he or she has been given adequate and satisfactory information about cancer in order to make the proper decisions about their care.  However, if these information transfers are done without this “personal approach” it can lead to improper decisions that are inconsistent with the patient’s personal preferences because the patient feels obligated to do what the physician tells them to do.  In the end this leads to patient dissatisfaction not only in terms of the communication style of the physician, but the results of a treatment that the patient really didn’t want in the first place.  In this case, the result was that the patient was unhappy about the treatment given because it did not conform to their personal preferences.  However, as mentioned above, if the initial communications between the physician and patient are inadequate, but the treatment is, the patient can still be unhappy about the treatment.  Therefore, how this information about the patient’s cancer is delivered is very important because this phase can affect a patient’s perceptions of their treatment, despite the fact that the discussions and the treatments are separate issues.  It is clear that the communication between a cancer patient and his or her physician can be complex and fraught with misunderstandings as the patient comes to grips with the problems associated with their cancer.  Despite these difficulties new cancer physicians are being trained to not only fully disclose the nature of the patient’s disease, but also how to tell that person that they’re cancer is terminal.                   


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